Customer Service
Shipping & Delivery
When you place an order with us your shipping will be dispatched by Australia Post.
We use Standard Post satchels $9.95 or Express post satchels $14.00 for Australian orders. Standard post is used for NZ orders and will depend on the weight of the parcel.
PRIVACY & SECURITY
Arianne is committed to protecting your privacy.
We do collect information from you to process your orders.
Rest assured that we do not sell, rent or trade your personal information
Ordering from our online store is a completely encrypted, secure process using secure socket layer (SSL) technology.
This is one of the safest ways to transmit your information over the internet as all your information is encrypted during transmission.
Payment method
We accept Paypal, Visa, Mastercard, American Express & Discover via Stripe credit card platform or DIRECT DEPOSIT BSB: 082 332 ACCOUNT: 65110 3724
Ordering FAQ
Where do you ship to?
We ship within Australia & New Zealand
When will my order be shipped?
Orders received Monday through to Friday will be shipped as soon as possible, if the goods are in stock.
Please allow 4-5 days for delivery for within Australia. Overseas orders are shipped by Australia Post with an ETA of 2 weeks.
How do you ship orders?
We use Australia Post Express satchels for Australian orders & Standard Australia Post for NZ orders
Can I track my Order?
Yes, you can track your shipment through the Australia Post or Courier Service website.
Your tracking number will be emailed or texted to you when your order is dispatched.